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Frequently Asked Questions

I signed up on the website but I didn’t receive the confirmation email. What can I do?

Thank you for signing up!

Have you checked your email spam folder? Sometimes the confirmation email can end up there. If you don’t find the confirmation email, you can click on the Forgot Password link, enter your e-mail address and you will receive an e-mail to reset your password. After that your account will be activated. If this is not the case, please don’t hesitate to Contact Us, and we’ll be happy to help.

What do I do if I forgot my password?

Go to the Login page and click on the Forgot Password link. Enter your e-mail address and you will receive an e-mail to change your password.

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