Privacy Notice

Your data: Key Questions and Answers

Thank you for visiting this website. We hope you enjoy learning more about the Nestlé Nutrition Institute and our services.
We respect your right to privacy in the online world when you use our website and communicate electronically with us. We put in place all necessary measures to keep secure any personal information you give us.
It is fundamentally important that you are informed that the Nestlé Nutrition Institute is the Data Controller (please see Question 18) of your personal information. of this Notice) of your personal information. The principles set out in this Privacy Notice apply to all Data Controllers in the Nestlé Group.
We asked ourselves a number of key questions that we believe you would like answered about the personal information that you submit to us. These answers will inform you of your rights relating to your personal information and the measures that we take to maintain the privacy and security of this personal information. We trust you find this information helpful.
If you have any requests concerning your personal information or any queries with regard to these practices please contact us at the address given in Question 5 below.

We designed this Privacy Notice so that you don't have to read all of it to find an answer to a specific question.
If you want to read all of it – please feel free to do so. It's set out in full below.
Please click on any of the questions below and you will be directed to the relevant answer in the main text.

Who do we disclose your personal information to and why?

Nestlé will never share your personal information with any Third Party business organization that intends to use it for direct marketing purposes unless you have given us specific permission to do this.

For Nestlé's policy on: (i) direct marketing by e-mail; (ii) your right to ask Nestlé at any time NOT to contact you by way of direct e-mail marketing; and (iii) also your right to delete your personal information from our systems – please see Questions 8 and 5 respectively.

We may share your personal information with other companies within the Nestlé Group of companies. We may also share your personal information with third parties but only in the strictly limited circumstances set out below:

We may share your personal information with other companies within the Nestlé Group of companies. We may also share your personal information with third parties but only in the strictly limited circumstances set out below:

• We may supply your personal information to Third Parties (such as our internet service providers) who help us administer this website. Some of these business partners may be located outside the country where you accessed this website. Please see Question 6 – "Which countries will your personal information be sent to and why?" These Third Parties must at all times provide the same levels of security for your personal information as Nestlé and, where required, are bound by a legal agreement to keep your personal information private, secure and to process it only on the specific instructions of Nestlé.

• We may also supply your personal information to government bodies and law enforcement agencies if: we are required to do so by the requirements of any applicable law; or if in our good faith judgment, such action is reasonably necessary to comply with legal process; to respond to any legal claims or actions; or to protect the rights of the Nestlé Group or its customers and the public.

• We may, in a few limited circumstances, supply your personal information to potential acquirers of any relevant Nestlé business but provided that (i) we have contractually ensured that this information is kept private and secure; and (ii) that when supplying this personal information Nestlé complies with the applicable local laws.

Tracking Technologies (e.g. Cookies) – How and why do we use them?

We do make use of tracking technologies (“Cookies”, “IP Addresses”, Log Files”, “Web Beacons”) to gather certain information such as browser type and operating system, referring page, path through site, domain of ISP etc. for the purpose of improving the use and functionality of this website and to better understand how visitors use the website and the tools and services offered on it. Tracking technologies help us tailor this website to your personal needs.


We use Cookies to improve the use and functionality of this website and to better understand how visitors use the website and the tools and services offered on it. The storage of Cookies on your computer provides an easy and convenient way for us to personalize or enhance your experience on this website and to make your next visit more enjoyable.

You can control tracking tools. In particular, your browser gives you the ability to delete or reject browser cookies. If you block cookies, certain features on our Sites may not work. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These features are not yet uniform, so note that our systems may not recognize Do Not Track headers or signals from some or all browsers. If you block or delete cookies, not all of the tracking that we have described in this Privacy Notice will stop.

If you like to learn more about our policy on Cookies and your rights, please visit the
Nestlé Nutrition Institute Cookies Policy.

IP Addresses

We may keep track of Internet Protocol (IP) addresses to (among other things): (i) troubleshoot technical concerns, (ii) maintain website safety and security, (iii) restrict access to this website to certain users, and, (iv) better understand how the website is utilized. An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet.

Log Files

We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about web users' browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited the website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream data. We also use information captured in log file for our internal marketing and demographic studies, so we can constantly improve and customize the online services we provide you. Log files are used internally only, and are not associated with any particular user.

Web Beacons

We may use web beacons (or clear GIFs) on the website or include them in the e-mail messages we send you. Web beacons (also known as “web bugs”) are small strings of code that provide a method of delivering a graphic image on a web page or in an email message for the purpose of transferring data back to us. The information collected via web beacons may include some of the information described in the IP Address section directly above, as well as information about how a user responds to an email campaign (e.g., the time the email is opened, where does the user link to from the email, etc.). We use web beacon information for a variety of purposes, including but not limited to, site traffic reporting, unique visitor counts, advertising and email auditing and reporting, and personalization.

Which specific terms with legal definitions are used in this Privacy Notice?

“Personal Information” can also be known as “Personal Data” and means any information relating to you as a natural person that is capable of directly or indirectly identifying you. (On websites this is typically at least your e-mail address).
“Processing of Personal Information” means any operation or set of operations which is performed upon your personal information whether or not by automatic means including collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction (i.e. effectively any activity that Nestlé Nutrition Institute performs on or with the personal information that you send us).
"Data Controller" is the organization alone or jointly that determines the purposes and means of the Processing of your personal information (i.e. the Nestlé entity operating this website and collecting your personal information), which here is the Nestlé Nutrition Institute.
"Third Party / Parties" for the purposes of this Privacy Notice means any company not under control of Nestlé through either direct or indirect ownership. "Nestlé Group" in this Privacy Notice all refer to Nestlé S.A., the ultimate parent company, and its subsidiary companies in which Nestlé S.A. has control through either direct or indirect ownership, as appropriate to the context.

VEVEY, February 2013
Copyright © Nestlé Nutrition Institute 2013 to 2015